Frequently Asked Questions
Everything you need to know about our gourmet salt water taffy.
How long does your taffy stay fresh?
Our taffy is whipped for a light, soft texture and stays fresh for up to 6 months when stored in a cool, dry place away from direct sunlight.
Is Taffy Shop candy gluten-free and peanut-free?
Yes, all of our taffy is gluten-free and produced in a facility that is completely peanut-free to ensure the safety of our customers with allergies.
How long will it take for my order to arrive?
Orders are typically processed within 1-2 business days. Depending on your location, standard shipping usually takes between 3 to 5 business days.
What is your return policy for food items?
Due to the perishable nature of our products, we cannot accept returns. However, if your order arrives damaged or incorrect, please contact us within 48 hours for a replacement or refund.
Do you offer bulk discounts for events or weddings?
Absolutely! We offer wholesale pricing and bulk bags for weddings, parties, and corporate events. Please visit our Bulk Candy page for more details.
Can I build my own custom mix of flavors?
Yes, our 'Create Your Own Mix' feature allows you to select your favorite individual flavors to build a personalized assortment bag.